Rates are based on half day rental unless otherwise specified. Kayaks are available on first come, first served basis. Payment is required in full at the time of booking in order to confirm reservation. If cancellation is received in writing more than 7 days before the day of the rental, no cancellation fee is charged and a full refund is given. If a cancellation is received in writing before the day of the rental, no cancellation fee is charged and credit is issued towards another rental or tour. If the trip is canceled due to weather or any other reason, then a rain check is given. No refunds or credit is given for last minute cancellation, showing up late, or no shows. Call ahead if you might be late for your appointment.